Privacy Policy

This privacy policy sets out how Gong cha USA, LLC (“Gong cha USA”) uses and protects any information that you provide Gong cha USA. Gong cha USA is devoted to ensuring that your privacy is protected. Should we ask you to provide certain information, you can be assured that such information will only be used in accordance with this privacy statement. Gong cha USA has a firm policy of protecting the confidentiality and security of information that we collect from our customers. We do not share your non‐public personal information with unaffiliated third parties. Information is only shared with your consent except for the specific purposes below, in accordance with all applicable laws. Please read this policy carefully. It gives you important information about how we handle your personal information. By using the Site, you agree to the collection and use of information in accordance with this policy. Gong cha USA reserves the right to change this policy at any time.


We limit the collection and use of non‐public personal information to the minimum we believe is necessary to deliver superior service to you. Services can include franchising, catering, and job offering.


We obtain most non‐public personal information directly from you electronically. When you use certain features of our Site, we may collect personal information that you submit to us. We may also collect personal information automatically.

We may obtain the following information:

  • First name, last name
  • Contact information including home address, email address, telephone number
  • Education background and work experience
  • Franchise investment amount
  • Resume
  • Your Internet Protocol (IP) address, MAC address, browser type, operating system, device- identifying information, the specific web pages visited during your connection, and the domain name from which you accessed the Site;
  • Information about your browsing behavior, such as the date and time you visit the Site, the areas or pages of the Site that you visit, the amount of time you spend viewing the Site, the number of times you return to the Site and other clickstream data;
  • Location information when your browser and/or device is set to provide that to us


We do not disclose any kind of non‐public personal information about our customer to anyone, except when we believe it necessary for the conduct of our business, or where disclosure is required by law. Except in those specific, limited situations, without your consent, we will not make any disclosures of non‐public personal information to other companies who may want to sell their products or services to you.


We require this information to understand your needs and provide you with better service, and in particular for the following reasons:

  • Internal record keeping
  • We send email about new products and services which we think may be valuable using the email address which you have provided
  • Analyzing, enhancing, and improving our online features, marketing communications, and marketing strategies;
  • To gather analysis or valuable information so that we can improve our Site
  • To monitor the usage of our Site

We will not sell, distribute or lease your personal information to third parties unless we have your permission or are required by law to do so.


We are committed to ensuring that your information is secure. In order to prevent unauthorized access or disclosure we have put in place suitable physical, electronic and managerial procedures to safeguard and secure the information we collect.


Content on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.


Our Site may contain links to other sites that are not operated by us. If you click on a third-party link, you will be directed to that third-party’s site. We strongly advise you to review the Privacy Policy of every site you visit.

We have no control over and assume no responsibility for the content, privacy policies or practices of any third-party sites or services.