SIMPLE 4-STEP
How to order online from Gong cha?
STEP 01
Select location
Choose the store location in the landing page.
STEP 02
Place order
Choose your favorite drinks. Review your order before submitting.
STEP 03
Choose order type
Choose amongst Delivery, In-Store Pickup, and Curbside Pickup.
STEP 04
Confirm order
Confirmed order cannot be changed or returned. You will receive an email confirmation.
WHY ORDER ONLINE?
Earn rewards and get many benefits
And as a Gong cha online customer, you will receive great benefits – earning and redeeming Fivestars points, and receiving exclusive offers/discounts!
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Earn Fivestars pointsEarn reward points to redeem free drinks and merchandise |
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In-store priceEnjoy in-store pricing which is lower than that of third party delivery platforms |
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Exclusive offerProvide bulk order discount coupons and other promotion offers |
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No service feeNo service fee for any order (pickup or delivery) |
EASE OF ORDER
Explore the Order options
OPTION 01
In-Store Pickup
Come to the counter, no wait in line.
Show receipt on your phone.
Pick up on time to ensure freshness.
OPTION 02
Curbside Pickup
Call the store when you arrive.
Show receipt on your phone.
Pick up on time to ensure freshness.
OPTION 03
Delivery
Let the drinks come to you.
Sit back and relax, we will deliver to your destination.
FAQ
Frequently Asked Questions
How do I place my online order?
Click on this online order link. Select a store location, create an account and place your drink order.
Why do you need my email address and phone number?
Your email address is required to sign in to place your order. Your phone number is required to link to your Fivestars account so you can start to earn and redeem Fivestars rewards.
Why do you need my birthday?
For being a Gong Cha online customer, you’ll enjoy a free beverage of your choice on your birthday.
